How do I track my parcel?
I'm expecting a delivery. How can I track its status?
You can log in to into your account on Eden.co.uk and access the tracking from there: https://hub.eden.co.uk/
You can track your parcel with the couriers, depending on which courier is delivering your order:
Yodel - https://www.yodel.co.uk/track
Track your parcel using your JD tracking number (sent in your dispatch email or found in your Eden account).
You can also use the Yodel Parcel Tracker App for updates, delivery windows, safe-place options and notifications.
You can add your what3words location in the app to help the courier find your address more easily.
Royal Mail - https://www.royalmail.com/track-your-item#/
Use your Royal Mail tracking number to follow your delivery on the Royal Mail tracking page.
Updates include dispatch progress and delivery confirmation.
DPD - https://track.dpd.co.uk/
Track your parcel on the DPD website or app using your DPD tracking number.
DPD provides live tracking and a one-hour delivery window, plus options to change your delivery.
If you’re unsure which courier is delivering your order, check your dispatch email or your Eden.co.uk account.